Partek FAS
Worldwide, World-class Support

At Partek, our technical support is second to none. We have support scientists worldwide who have advanced biological degrees and are experts in the use of Partek software. No matter the question, we're here to help. With 24-hour availability, the sun never sets on Partek support.

With any Partek software license, including trial licenses, you receive the following.

  • Email, phone, and one-on-one web meeting support
  • Access to online tutorials and exercises
  • Workshops hosted at institutions around the world annually
  • Webinars on topics of interest to the scientific community hosted quarterly

With Partek, you are never alone.


What Customers are Saying
About Our Support

Here are just a few of the comments we've received from customers about our technical support. 

“We use Partek Flow for its performance and usability. It enables us to perform our transcriptomic data analyses. In addition, the Partek team is very friendly, reactive and adapts to our specific needs.”

–Sandrine Laradi
Director of Research
French Blood Establishment Auvergne-Rhône-Alpes (EFS ARA)
Saint Etienne (France)

"There aren't enough words or ways to say how grateful I am to you and your thorough explanations. I have learned a lot from you, and really appreciate your attention and patience to my never-ending questions."

–Isabel Hsiung
Xi'an Jiaotong-Liverpool University

"Amazing. You did in an hour what it takes us days to do. Amazing!"

–Alice S.
Barts Cancer Institute, Queen Mary, University of London